Join Daniel Elacqua, CEO of Strategico Consultants for Managing Staff Transitions without Losing Critical Expertise.

Staff turnover is inevitable, but losing key AMS knowledge doesn’t have to be. This session tackles the common challenge associations face when employees with critical AMS expertise leave, taking valuable institutional knowledge with them. We’ll explore strategies for documenting processes, cross-training teams, and creating a knowledge-sharing culture to ensure your AMS operations stay strong during staff transitions. Real-world examples will highlight how associations successfully navigated staff changes while safeguarding their AMS data and workflows.